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WARRANTY: Information

Parts are covered by each Manufactures Warranty. Unless stated the minimum warranty period is:

  • Air-Conditioning parts 12months or 20,000km
  • Rotating Electrical parts 24months or 40,000km
  • 12 volt accessories 12 months or 20,000km

Please refer to each Part Manufacture Warranty (see below).

Accelerate provides a Workmanship Warranty of 5 years or 20,000km whatever comes first. 

The cost of delivery and collection of the vehicle or part to and from Accelerate is the Owner’s responsibility.

WARRANTY: CLAIMS

You must submit your warranty claim online by filling out the below form.

You must inform Accelerate Off-Grid Touring & Accelerate Auto Electrics & Air Conditioning (via the online form below) as soon as the warranty claim arises and a written description of the fault. You must send Accelerate your invoice number. Please also supply any supporting evidence via email (info@amae.net.au)

Subject to the applicable consumer laws in your jurisdiction, you may be liable for all packaging, freight, travel and/or insurance costs for transit of the product/s to Accelerate.

If the warranty claim is accepted, Accelerate will, subject to the applicable consumer laws in your jurisdiction, at its cost:

  • Repair or replace any faulty parts or rectify any faulty workmanship; and
  • Return the Product to you or the vehicle it was installed to.

All claims made for a warranty that fall outside the warranty jurisdiction, Accelerate ask; For the customer to cover any labour charges incurred by us and outside parties.

PLEASE NOTE: Once form has been submitted you will recieve an email - please reply to that email with any photos that will help us assess your claim.

 

Most of our Product we sell is covered by the original manufactures Warranty. CLICK ON THE IMAGES BELOW TO CHECK SUPPLIER WARRANTY TERMS.